ABOUT EAGLE BAY TRAVEL & TOUR

A Trusted Name In Travel & Transport Services

Eagle Bay Travel & Tour Sdn Bhd is committed to providing organised travel arrangements, dependable transport solutions and smoother journey experiences for local and international travel needs.

Established
2014
Based In
Sitiawan, Perak
Focus
Travel, Tours & Transport
OUR BACKGROUND

Built On Experience, Driven By Better Travel Service

Eagle Bay Travel & Tour Sdn Bhd was incorporated in 2014 and has been actively involved in travel, tours and transport services for different customer needs. The company’s journey began from earlier experience in the tourism line before growing into a more structured and established business.

With a stronger focus on quality service, customer satisfaction and smoother travel coordination, Eagle Bay continues to support both local and international travel arrangements while adapting to changing industry needs.

Eagle Bay company background
Company Direction
Providing more organised travel planning, dependable transport solutions and better service support for every journey.
VISION & MISSION

Moving Forward With Clear Direction & Purpose

Our direction is built on service quality, better travel coordination and a stronger commitment to creating more comfortable and reliable travel experiences.

Vision

A More Reliable Future For Travel & Transport

To work alongside clients and partners in providing greener, more attractive, more convenient and more reliable tourism transportation services while helping shape a better future for passenger travel.

Mission

Safe, Accessible & Affordable Travel Services

To provide tourism and transportation services that are safe, reliable, accessible and affordable while delivering better travel experiences for communities, tourists and local travellers.

What Drives Us
Better service quality, stronger customer satisfaction and smoother travel coordination.
Our Focus
Travel planning, tour arrangements and transport solutions that support more organised journeys.
LEADERSHIP TEAM

Leadership That Drives Service, Direction & Growth

The people behind Eagle Bay Travel & Tour bring together operational experience, service commitment and business direction to support more organised and reliable travel solutions.

Managing Director

Raymond Roy A/L Lurthusamy

Brings earlier tourism industry exposure and practical business experience, helping shape Eagle Bay Travel & Tour into a more structured travel and transport company.

Focus Area

Business Direction & Operations

Industry Role

Travel & Tourism Leadership

Director

Alecia A/P Francis Xavier

Supports management and service development with a background that includes academic qualification and tour guide licensing.

Secretary

Nurulnadiah Binti Ismail

Contributes to administrative coordination and internal support that helps strengthen smoother business and service operations.

OUR VALUES

Principles That Shape How We Serve Our Clients

Our values guide the way we manage travel arrangements, support customer needs and maintain a stronger service standard across every journey.

Core Philosophy

Built On Trust, Teamwork and Service Commitment

Eagle Bay Travel & Tour values professionalism, sincerity, responsibility and customer satisfaction. These principles continue to support the way the company plans journeys, coordinates services and builds long-term confidence with clients.

01

Customer Satisfaction

We remain committed to delivering a smoother and better experience for every client.

02

Professionalism & Credibility

We value service quality, discipline and trust in every arrangement we handle.

03

Teamwork & Harmony

Strong internal coordination helps us support journeys in a more organised way.

04

Continuous Improvement

We continue looking for better ways to improve services and adapt to industry needs.

CREDENTIALS & RECOGNITION

Trusted Credentials That Support Our Business Credibility

Eagle Bay Travel & Tour continues to strengthen customer confidence through recognised registrations, active memberships and official business credentials that reflect a more professional and dependable operation.

Industry Membership

MITTA Active Member

Active membership under the Malaysian Indian Tour & Travel Association, supporting stronger industry presence and recognition.

Government Registration

MOF Registered Company

Official registration with the Ministry of Finance Malaysia, reflecting a recognised and established business structure.

Business Standing

Licensed Travel Agency

Supported by official travel-related business licensing and a more structured service foundation for travel and transport arrangements.

MITTA Member
MOF Registered
Licensed Travel Business
Travel & Transport Solutions
Based in Sitiawan, Perak